Frequently Asked Questions

Everything you need to know about your personalized skincare journey.

How do I know which products are right for my skin type?

We recommend starting with our diagnostic quiz. By analyzing your skin concerns, environment, and goals, we formulate a personalized regimen tailored specifically to your needs.

How long does it take to see results from the regimen?

While some users notice a difference in skin texture within 2 weeks, it typically takes 4 to 8 weeks for the active ingredients to show significant improvements in acne, fine lines, or dark spots.

Can I modify or cancel my subscription at any time?

Yes, you have full control. You can snooze a shipment, change your frequency, or cancel your subscription directly through your account dashboard without any hidden fees.

Are Geologie products tested on animals?

No. We are committed to ethical beauty. All Geologie products are 100% cruelty-free and formulated without parabens, phthalates, or sulfates.

What is your return policy for first-time orders?

We offer a 30-day satisfaction guarantee. If you are not seeing the results you expected, contact our support team and we will help you adjust your formula or provide a refund.

Do you offer international shipping?

Yes, we currently ship to a wide range of countries including Canada, the UK, and Australia. Shipping rates and delivery times vary based on your location.